SHIPPING & RETURNS
We offer free international shipping on all orders placed through the VALLAE GOODS website. Orders are shipped every weekday. All orders placed before 12 PM EST will be shipped the same day.
Delivery times can vary depending on destination. We cannot guarantee delivery date or times. Delays may occur due to customs, weather interruptions, carrier issues or other factors.
We are not responsible for any customs, duty payments, taxes or brokerage fees incurred.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 14 days from the the product was delivered.
Any product you return must be in the same condition you received it and in the original packaging.
If you wish to return or exchange a product, please contact us at firstname.lastname@example.org or use the contact form as soon as possible. We will then make all the necessary arrangements.